Dock Team Member

Work in the gorgeous Florida Keys at Key West's premier Marinas, and join a top-notch hospitality team, all while earning a competitive wage (plus tips)!

Stock Island Marina Village and A&B Marina are seeking a new member of our Dock Team, the backbone of our day to day operations. This team interacts with guests from all walks of life including everyone from commercial fisherman, to international Mega Yacht captains, and even the average Keys local weekend warriors.

Key Focus and Essential Functions

To ensure a fantastic Guest Experience from arrival to departure and back again.

What we need

Guest Experience

From arrival to departure, the Dock Team oversees the Guest Experience from the docks.

Responsibilities include being the first point of contact for all guests upon arrival. Once the guest hails in on the VHF radio, the Dock Team responds and directs accordingly. The Dock Team helps guide boaters in, assist with tying lines and coordinating the check-in process. Other touch points include the Post-Arrival, Pre-Departure and Departure steps.

In-Slip Experience

It is the duty of the Dock Team to help all guests properly hook up to various in-slip utilities such as electric and water. The Dock Team is also responsible for providing pump-out services.

Marina Growth

Our Dock Team is incentivized to encourage guests to Extend their stay, Return again and Connect us to new boaters.

Cleanliness

The Dock Team is to help maintain the cleanliness of the Marina by carrying out duties such as daily dock walks through all facilities, picking up loose trash and removing all trash out of the water, flemishing lines, and helping keep our docks clean and clutter free.

Fueling

The Dock Team is to assist all guests with their fueling needs, while providing a safe fueling experience.

Safety

Safety is top-of-mind for all Dock Team members. Daily dock walks are required for routine safety checks and all hazards must be reported by the Dock Team promptly.

Maintenance Assistance

The Dock Team will assist Marina Operations with the focus of beautifying and improving our growing Marina Village on an occasional basis. Projects will vary.

Who We Want

We want someone who is self-motivated, has a strong sense of professionalism and has a firm grasp on exceptional hospitality. All candidates must be reliable, demonstrate a good work ethic, and must have transportation.

Where we work

Stock Island Marina Village is a 220 slip full-service marina that accommodates boats from 35 feet up to 350 feet. We are set amidst a 40 acre campus that also includes food experiences, a dog park, community gardens, and a 100-room boutique hotel. Currently in Phase Three of construction including the addition of 44 more slips and an event space with a pool, bar and restaurant. A&B Marina is a 45 slip full-service marina that accommodates boats from 35 feet up to 200’. A&B Marina is located in the heart of Downtown Key West in the Historic Seaport and is accompanied by restaurants and bars. Some of our guests join us for a few days and some of them stay for a year. It is our mission to provide the best marina experience possible for all guests seeking to experience Key West and all its exciting opportunities.

Complete the inquiry form and upload your resume, we look forward to working with you.

JOB APPLICATION

Fill out my online form.

REC 90 / $3.65

DIESEL / $3.38

Our onsite 100-room boutique hotel, The Perry Hotel Key West, has just been awarded 2019 Conde' Nast Traveler Readers' Choice Award, named #8 in the entire state of Florida!
Visit The Perry Hotel