Work in the gorgeous Florida Keys at Key West's premier Marinas, and join a top-notch hospitality team, all while earning a competitive wage (plus tips)!
Stock Island Marina Village and A&B Marina are seeking a new member of our Dock Team, the backbone of our day to day operations. This team interacts with guests from all walks of life including everyone from commercial fisherman, to international Mega Yacht captains, and even the average Keys local weekend warriors.
To ensure a fantastic Guest Experience from arrival to departure and back again.
From arrival to departure, the Dock Team oversees the Guest Experience from the docks.
Responsibilities include being the first point of contact for all guests upon arrival. Once the guest hails in on the VHF radio, the Dock Team responds and directs accordingly. The Dock Team helps guide boaters in, assist with tying lines and coordinating the check-in process. Other touch points include the Post-Arrival, Pre-Departure and Departure steps.
It is the duty of the Dock Team to help all guests properly hook up to various in-slip utilities such as electric and water. The Dock Team is also responsible for providing pump-out services.
Our Dock Team is incentivized to encourage guests to Extend their stay, Return again and Connect us to new boaters.
The Dock Team is to help maintain the cleanliness of the Marina by carrying out duties such as daily dock walks through all facilities, picking up loose trash and removing all trash out of the water, flemishing lines, and helping keep our docks clean and clutter free.
The Dock Team is to assist all guests with their fueling needs, while providing a safe fueling experience.
Safety is top-of-mind for all Dock Team members. Daily dock walks are required for routine safety checks and all hazards must be reported by the Dock Team promptly.
The Dock Team will assist Marina Operations with the focus of beautifying and improving our growing Marina Village on an occasional basis. Projects will vary.
We want someone who is self-motivated, has a strong sense of professionalism and has a firm grasp on exceptional hospitality. All candidates must be reliable, demonstrate a good work ethic, and must have transportation.
Stock Island Marina Village is a 220 slip full-service marina that accommodates boats from 35 feet up to 350 feet. We are set amidst a 40 acre campus that also includes food experiences, a dog park, community gardens, and a 100-room boutique hotel. Currently in Phase Three of construction including the addition of 44 more slips and an event space with a pool, bar and restaurant. A&B Marina is a 45 slip full-service marina that accommodates boats from 35 feet up to 200’. A&B Marina is located in the heart of Downtown Key West in the Historic Seaport and is accompanied by restaurants and bars. Some of our guests join us for a few days and some of them stay for a year. It is our mission to provide the best marina experience possible for all guests seeking to experience Key West and all its exciting opportunities.